Delivering social impact

The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and Deloitte Leadership Summit for Humanitarian Coordinators, a collaboration between OCHA, Deloitte Touche Tohmatsu (DTTL), and Deloitte LLP (Deloitte U.S.)

Committed to driving humanitarian, environmental, and economic progress

At Deloitte, we work every day to help build a prosperous society. Enhancing lives and driving social progress is more than an aspiration, it's an intention that's hardwired into our organizational mindset.

"We believe business plays a fundamental role in shaping and creating the society of the future," says Heather Hancock, Managing Partner, Client Experience, Deloitte UK. "Using our advisory capabilities, we work with organizations to help solve the big issues we face today—globally, regionally, and locally."

We focus our efforts where our skills can make the greatest impact, aligning ourselves with organizations that share our goal of changing the way social impact is measured and delivered.

Valerie Amos, United Nations Under-Secretary-General for Humanitarian Affairs and Emergency Relief Coordinator.

Strengthening crisis leadership

One such organization is the United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA). OCHA identified leadership—particularly crisis leadership—as the area where the Deloitte network could have the greatest positive impact on the humanitarian sector. With OCHA, we co-created an innovative leadership summit for the UN's most senior leaders responsible for coordinating life-saving assistance during humanitarian responses.

The UN OCHA and Deloitte Leadership Summit for Humanitarian Coordinators was held in October 2012 at Deloitte University in Westlake, Texas. A one-day follow-up session was then held at the Humanitarian Coordinators annual retreat in Switzerland in May 2013.

"By joining forces with DTTL and Deloitte U.S. and building on our organizations' respective skills and scale, we can strengthen the humanitarian sector's ability to prepare for and respond to crises," says Valerie Amos, Under-Secretary-General for Humanitarian Affairs and Emergency Relief Coordinator.

Galvanizing collective action

Before organizations can act or even develop strategies to drive societal progress, it's critical that they understand the areas that are advancing or slowing progress in a country. To help uncover these factors, we entered into an exclusive agreement with the Social Progress Imperative (SPI). It has established an index, designed by an advisory board led by Harvard Business School Professor Michael Porter, to measure societal progress. As a nonprofit organization, SPI is striving to help decision makers in government, civil society, and the private sector to collaborate more effectively to solve pressing social and environmental challenges.

By leveraging our global presence and our people's skills, and tapping into experts and leaders in business, Deloitte will convene and create networks of influencers to collectively design and deliver innovative solutions to support SPI's mission.

"We believe the Social Progress Index will provide a framework that will aid a different conversation, making it easier for business to understand where and how it can more actively get involved," says Hancock. "This will help to prioritize social investment decisions, galvanize collective action, and ideally, unlock future growth and competitiveness."

Innovating across sectors

Launched in June 2013, the Deloitte Humanitarian Innovation Program aims to enhance the humanitarian system's preparedness to respond to crises by using the core business skills of our people. Through the Program, DTTL and select member firms will deliver two global, pro bono projects for humanitarian organizations. It marks a new approach in how Deloitte supports humanitarian crises and natural disasters. We will collaborate with the sector to co-create innovative solutions to help them better prepare for crises.

Another groundbreaking initiative, Social Innovation Pioneers, was developed by Deloitte UK to help social businesses grow to scale and become investment-ready. An independent evaluation of the program's first year showed Pioneer businesses averaged 45 percent revenue growth, and 85 percent of those businesses increased employment, creating more than 120 new jobs. The program also brought together 1,000-plus Deloitte U. K. professionals who contributed more than 4,000 skills-based volunteer hours to deliver 32 pro bono projects.

Delivering our skills and knowledge

In 2013, New Profit Inc., and Deloitte U.S. announced a multimillion dollar collaboration to help scale social innovations that are dramatically improving opportunities for children, families, and communities. This initiative will support novel solutions in areas such as education, workforce development, public health, community development, and poverty alleviation.

"Deloitte is one of the most philanthropically minded businesses in the world, and we are so proud to be working with them," says Tripp Jones, managing director, New Profit. "By leveraging the best of what both organizations have to offer, our collaboration will significantly enhance our ability to drive innovation, outcomes, and scale in the social sector."

The U.S. firm is also leading an effort to mobilize billions of dollars of skills-based volunteer services to help nonprofits across America. As founding sponsor of A Billion + Change, Deloitte U.S.'s leadership has resulted in more than 500 companies to date committing to provide nonprofits more than US$2 billion worth of skills-based services. Deloitte U.S.'s pro bono commitments, including support of such initiatives as Share our Strength, City Year, and College Summit, are a leading example of how private sector can support nonprofits.

Responding in times of need

Year after year, Deloitte professionals and their member firms contribute generously to disaster-relief efforts in their local communities.

"These crises impact Deloitte professionals, clients, their communities, customers, and supply chains," says David Pearson, Deloitte Global Chief Sustainability Officer. "With the scale and frequency of disasters increasing—and humanitarian organizations being stretched to do more with fewer resources— the need to be prepared and then respond during emergencies has never been greater." Recent examples of our efforts include:

  • Two years after the Japanese earthquake and tsunami, many businesses are still struggling to restore operations in stricken areas. Deloitte Japan provided US$2.5 million this past fiscal year in pro bono consulting and advisory services to help companies restore business and livelihoods to these communities. The firm also launched a five-year scholarship fund in January 2012 for children who became orphans as a result of the disaster. Five-hundred fifty local Deloitte partners and staff contribute a monthly donation to the fund from their salaries.
  • In April 2013, a 7.0 magnitude earthquake struck the Chinese province of Sichuan. Deloitte China made an immediate contribution to Amity Foundation for the purchase and delivery of much-needed rain covers to 885 households. Deloitte China staff added personal donations, which have been put into an earthquake-relief fund to support the longer-term rebuilding and rehabilitation of the affected area.