Protecting client data

CEOs signing the World Economic Forum's Partnering for Cyber Resilience Principles during the Deloitte Netherlands 2013 RiskLab in Amsterdam.

Committed to advancing cyber resilience

Striking with increasing frequency and ingenuity, a new breed of criminal is waging war online. The perpetrators of cyber attacks are varied and evolving: criminal organizations motivated by money; foreign governments bent on stealing state secrets; "hacktivists" hoping to make high-profile political statements by destabilizing private and public infrastructures.

Deloitte has been shining a light on the dangers of sinister cyber activities for years, helping countless organizations detect fraud, prevent computer crimes, and build the resiliency to recover from intrusions and get back to business quickly. But, recent and highly publicized cyber attacks on global financial, government, media, and business institutions illustrate how the stakes have been raised.

"Increasingly sophisticated cyber attacks have become the norm," says Ted DeZabala, Deloitte Global Security, Privacy, and Resilience Leader. "With state-sponsored cyber terrorism and corporate espionage on the rise, multinational organizations need help to handle the scale and complexity of their cyber-security needs. This is where Deloitte excels. We give them the tools to become resilient."

As the largest information technology consulting practice in the world, Deloitte member firms have the scale and scope to combat the global nature of online crime. Recognizing this distinct strength, the World Economic Forum chose Deloitte to launch and lead a public-private initiative called Partnering for Cyber Resilience, a global, multi-industry, multi-stakeholder program aimed at improving cyber resilience, raising business standards, and creating a safer connected society.

"Cyber resilience is not a technical matter, but rather that of societal and business leadership," says Jolyon Barker, Deloitte Global Technology, Media and Telecommunications Leader. "This is an area Deloitte can bring to bear the maturity, strength, and insights of member firms' leading global security consultancy to progress the cyber debate and make an impact."

Deloitte Netherlands firm's team emerged as world champions at the Global CyberLympics.

Barker led an international team of specialists, including participants from 70 companies and government bodies from 25 countries, to develop and publish the Principles for Cyber Resilience. Launched at the 2012 World Economic Forum Annual Meeting in Davos, Switzerland, these Principles ask CEOs to commit to a simple set of values to improve their organizations' cyber-security posture. Through Deloitte's leadership, more than 100 CEOs and government ministers have signed the Principles. Leaders who commit to the Principles get access to tools, materials, and meetings they can leverage to improve their resilience.

"Deloitte's support, collaboration, and leadership went beyond anything I have seen from a professional services organization supporting one of the World Economic Forum's projects," says Alan Marcus, Member of the Management Committee, Forum USA, and Senior Director, Head of ICT Industries. "The power of experience, insight, and research was remarkable."

To further highlight the seriousness of cyber threats, DTTL released its 2013 Technology, Media & Telecommunications Global Security Study.

"Our research revealed that companies are underprepared and overconfident. About 88 percent of the 120 companies surveyed believe they can prevent cyber attacks. Yet, most of those same companies also reported a security breach of high or medium impact in the preceding year," explains DeZabala.

Deloitte's global campaign to heighten awareness about cyber security among clients creates opportunities for member firms to help them achieve cyber resilience. Among member firms around the world pursuing these efforts, Deloitte Netherlands has taken an aggressively proactive approach to serving its clients.

  • The firm developed "Hacking as a Service," an innovative approach to testing an organization's online presence that allows direct insight into existing vulnerabilities.
  • In January 2013, Deloitte Netherlands Risk Services hosted its second-annual RiskLab, which brought together more than 200 member firm risk professionals and 300 clients for a day of collaboration and innovation. The event was designed and co-created by the firm's Innovation team. One of the day's highlights was a ceremony in which nine CEOs signed World Economic Forum's Principles for Cyber Resilience.
  • In October 2012, the Netherlands firm's team emerged as world champions at the Global CyberLympics, where it pitted its cyber-security prowess against teams from around the world. Supported by the International Multilateral Partnership Against Cyber Threats (IMPACT), the cyber security executing arm of the United Nations' specialized agency—the International Telecommunications Union (ITU)—this series of ethical hacking games comprised both offensive and defensive security challenges.

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